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2769257 - SUM java.io.IOException: Could not start vcredist_x64

Symptom

SUM Java is in INSTALL-SAPJVM-VCREDIST phase. You see this error in the logs:

The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Error while executing Task with input file VcredistTasks.xml and task INSTALL_SAPJVM_VCREDIST.
Could not execute external process.
Could not execute '../<SID>/SYS/exe/uc/NTAMD64/vcredist_x64 /q /i /l*v ..\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_KERNEL.OUT'. Check if process output file(s) <..\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_KERNELTaskExecutorService.OUT', ..\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_KERNELTaskExecutorService.ERR' have been created.
Could not start process ../<SID>/SYS/exe/uc/NTAMD64/vcredist_x64.
Error while executing process ../<SID>/SYS/exe/uc/NTAMD64/vcredist_x64.
java.io.IOException: Could not start '..\<SID>\SYS\exe\uc\NTAMD64\vcredist_x64 /q /i /l*v ..\<SID>\SUM\sdt\log\SUM/INSTALL_VCREDIST_KERNEL.OUT' in path '..\<SID>\SYS\exe\uc\NTAMD64'. Details: CreateProcess error=2, The system cannot find the file specified
 


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Environment

  • Windows
  • SUM Java

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

VCREDIST_; INSTALL_VCREDIST_KERNEL; CreateProcess error=2; The system cannot find the file specified , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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