SAP Knowledge Base Article - Preview

2765602 - Incoming E-Mail Activities Are Set Automatically to Completed

Symptom

An e-mail is send to your maintained e-mail address, ticket is being created and e-mail activity is set automatically to completed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Incoming Email, E-mail activity, E-Mail, Completed , KBA , email , email activity , incoming email , completed , activity , LOD-CRM-SRP-INT , Ticket Interactions , How To

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