SAP Knowledge Base Article - Public

2765241 - Forwarding an application with a multiattachmentselection field type

Symptom

Additional documents are not forwarding with candidate application to new requisition

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate A applies to job requisition 1
  2. The recruiter decides this candidate is more suitable for requisition 2 and forwards their application
  3. The recruiter expects the additional documents to forward along with the Resume and Cover Letter
  4. The additional documents do not forward

Cause

The additional documents field is defined as mulitattachmentselection in the candidate profile and application xml.

Resolution

As per the RCM Implementation Guide: "Most candidates will not be familiar with this field behavior so this field should not be used in a candidate-facing configuration"

If the field ID is configured as "multiattachmentselection" in the Application XML, attachments will not forward when the application is forwarded to other requisition. This is expected behavior.

The field type should be "multiattachment" in the Application XML for the attachments to be forwarded.
Once the correction is done, candidates will no longer be able to attach the documents on their application and only the Recruiters can attach the documents in the application and forward the application.

Keywords

Multiattachmentselection, forward, application , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions