SAP Knowledge Base Article - Public

2764849 - MDF Recruiting Permissions Missing in Admin Centre

Symptom

When attempting to grant a user MDF Recruiting Permissions in Admin Centre, the RBP Permissions are missing from Admin Centre:

For example:

  • User Permissions -> MDF Recruiting Permissions -> Campaign
  • User Permissions -> MDF Recruiting Permissions -> CampaignContent
  • User Permissions -> MDF Recruiting Permissions -> CampaignPool
  • User Permissions -> MDF Recruiting Permissions -> CampaignRecipient
  • Administrator Permissions -> Manage MDF Recruiting Objects -> Campaign Limits

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. A user tries to grant role-based permissions to recruiting users 
  2. Navigate to Admin Center
  3. Manage Permission Roles
  4. Permission
  5. User Permissions
  6. MDF Recruiting Permissions
  7. The user is unable to see some or all of the MDF Recruiting Permissions

Cause

The following job has not been run in the back end: 'MDF Object Definition to DB Sync'

Resolution

This will require the assistance of a Partner or SAP Professional Services

  1. Log in into provisioning
  2. Go to Manage Scheduled Jobs page
  3. Click 'Create New Job' button
  4. Select 'MDF Object Definition To DB SYNC' from dropdown. Then select a valid user name and provide a job name.
  5. Click 'Create Job' button
  6. Click 'Run it Now' button on the Action tab
  7. Now try to grant the RBP Permissions in Admin Centre again
  8. The permissions will be available to select

See Also

673691 - About CRM Email Campaigns - Recruiting Management

2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors

Keywords

CRM Email Campaign; permissions; RBP; MDF Recruiting Permissions; MDF Object Definition To DB SYNC , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions