SAP Knowledge Base Article - Preview

2764488 - Tomcat crashes with error Faulting module name: KERNELBASE.dll

Symptom

  • Tomcat crashes with the following error :
    Faulting application name: tomcat8.exe, version: 1.0.15.0, time stamp: 0x51543b9dFaulting module name: KERNELBASE.dll, version: 6.3.9600.18666, time stamp: 0x58f33794Exception code: 0x80000003Fault offset: 0x00000000000de2f2Faulting process id: 0xf2cFaulting application start time: 0x01d4cd9a330064ceFaulting application path: e:\Program Files (x86)\SAP BusinessObjects\tomcat\bin\tomcat8.exeFaulting module path: C:\Windows\system32\KERNELBASE.dllReport Id: 2dde5dfa-3d84-11e9-80d5-005056913f6aFaulting package full name: Faulting package-relative application ID:
    The description for Event ID 0 from source SAPJVM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    : [5004] 09:15:52 ***ERROR (:0): OutOfMemoryError: Could not allocate 0 bytes
  • stderr.log reflects the below errors:
    SEVERE: Servlet [LoadVersionPolicies] in web application [/dswsbobjexxx] threw load() exception
    com.crystaldecisions.sdk.exception.SDKException$InvalidArg: The argument has an invalid value null (FWM 02024)


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Pack 6 Patch 3
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

The description for Event ID 0 from source SAPJVM cannot be found Faulting application path tomcat8.exe Faulting module path Report Id: 2dde5dfa-3d84-11e9-80d5-005056913f6a OutOfMemoryError Could not allocate 0 bytes stderr The argument has an invalid value null (FWM 02024) , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.