SAP Knowledge Base Article - Public

2761524 - Dump Occurs when Releasing Customer Invoice

Symptom

When you open your invoice document and click on the Release button, the dump occurs.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Search for the invoice ABC (ABC represents the Invoice Document ID), which is Not Released status.
  4. Click on the Edit button and View All.
  5. Click on Release Button.

The dump happens.

Cause

The dump occurred because Due Date field is not maintained in Invoice ABC.

Resolution

It will be necessary to do a dummy change:

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Search for the invoice: ABC (ABC represents your Invoice Document ID).
  4. Click on the Edit button and then View All.
  5. Navigate to the General tab.
  6. Change the Invioce Date to a different Date and press Enter.
  7. Now change the Invoice Date to the original Date and press Enter.
  8. The Due Date is not maintained correctly according to the Invoice Date and the maintained Payment Term. 

Keywords

Dump; Invoice Dump; Due Date; Customer Invoicing; Invoice Document; Triggering application component: AP-CI , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions