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2758321 - Error: 'Logon Failed... group name too large' when attempting to connect to an SAP BW Message Server in Crystal Reports

Symptom

  • Logon failed.
  • Unable to connect to SAP BW from Crystal Reports.
  • In Crystal Reports, when attempting to connect to an SAP BW Message server, it fails with the error: 
            
    "Logon failed. 
      Details:
      ERROR internal error (this retcode should be handled by caller of LG-layer), group name too large
      TIME <Date and Time>
      RELEASE  753
      COMPONENT  LG
      VERSION    5
      MODULE     D:/depot/bas/753)REL/src/krn/lg/lgxx.c
      LINE          5998
      DETAILS    LglGroupX
      COUNTER   1 "  
      
     SAP BW Message Server - 03.png 


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Environment

  • SAP Crystal Reports 2016 - Support Pack 05 - Patch 100 and higher
  • SAP GUI 7.50 

Product

SAP Crystal Reports 2016

Keywords

CR, SAPGUI , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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