SAP Knowledge Base Article - Preview

2754053 - BPC NW- The system could not retrieve users error

Symptom

When accessing the BPC NW (Business Planning & Consolidationfor NetWeaver) web client > Administration > Security > Users or Teams you receive the error The system could not retrieve users (or teams). Details of the error show a 500 Internal server error.

In ST22 you can see CALL_FUNCTION_REMOTE_ERROR Runtime Errors.


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Environment

BPC NW versions 10.0, 10.1, and 11

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP NetWeaver 7.5

Keywords

KBA , EPM-BPC-NW-ADM-SEC , Security , Problem

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