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2753975 - System Rename issue in SWPM failing with errors - SAP ASE BS

Symptom

Errors in from SWPM:

syb_step_reset_db_passwords was executed with status ERROR (Last error reported by the step: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information).


Errors in sapinst.log:

ERROR 2019-02-07 10:57:11.550 (root/sapinst) id=ind-rel.ind-os.ind-db.assertionFailed errno=CJS-00030
Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information.

ERROR 2019-02-07 10:57:11.550 (root/sapinst) id=modlib.jslib.caughtException errno=MUT-03025
Caught ESAPinstException in module call: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information..

ERROR 2019-02-07 10:57:11.717 (root/sapinst) id=controller.stepExecuted errno=FCO-00011
The step syb_step_reset_db_passwords with step key |offlineadjustment_dialogs|ind|ind|ind|ind|0|0|offlineadjustment_db_post|ind|ind|ind|ind|db_post|0|syb_rename_db_post_dia|ind|ind|ind|ind|syb|0|NW_SYB_DB_REN|ind|ind|ind|ind|syb2|0|syb_step_reset_db_passwords was executed with status ERROR (Last error reported by the step: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information).

Errors in sapinst_dev.log:

TRACE      2019-02-07 10:57:12.826 (root/sapinst) (startInstallation) [SLPGuiEngine.cpp:214] SLPGuiEngine::showMessageBoxHandleButtonImpl()
<html> <head> </head> <body> <p> An error occurred while processing option <i>System Rename > Standard System > SAP System Rename(Last error reported by the step: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i><br>to repeat the current step. </li> <li> Choose <i>Log Files</i><br>to get more information about the error. </li> <li> Stop the option and continue later. </li> </ul> <p> Log files are written to /sapmnt/SWPM_TEMP/sapinst_instdir/NW73/SBC/STANDARD. </p> </body> </html>

ASE errorlog we see:

00:0000:00000:00000:2019/02/07 10:57:11.54 kernel Could not allocate memory using Huge Pages. Allocated using regular pages. For better performance, reboot the server after configuring enough Huge Pages.
00:0000:00000:00000:2019/02/07 10:57:11.54 kernel kbcreate: couldn't create kernel region.
00:0000:00000:00000:2019/02/07 10:57:11.54 kernel kistartup: could not create shared memory

 


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Environment

  • SAP Adaptive Server Enterprise 16.0 SP02 PL07
  • ECC 6.0 EHP 8
  • Software Provisioning Manager (SWPM) 1.0 SP25

Product

SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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