SAP Knowledge Base Article - Public

2753360 - WEB IDE Catalog Service Is Unavailable with SAP S/4HANA Cloud

Symptom

Connecting to SAP S/4HANA Cloud with SAP Web IDE, an error is seen that says:

Catalog service is unavailable. Please try again.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Set up the SAP S/4HANA Cloud to SAP Web IDE integration using the tutorials listed in 2685335
  2. Once this is set up attempt to create a new project in SAP Web IDE
  3. When connecting to the services in the SAP S/4HANA Cloud system the error will be seen

Cause

Can be caused by the wrong Provider Name listed in the Communication System

Resolution

  1. Go to the Communication System in SAP S/4HANA Cloud
  2. As described in the Create OAuth communication system and user guide the Provider Name needs to match the CN attribute value from the certificate that was uploaded
    • As an example this should be something like https://hana.ondemand.com/abcd1234
  3. If this was not correct then delete the communication system and arrangement and recreate them using the correct values, and uploading the certificate to the communication system again

Keywords

OAuth Commuication System Provider Name SAP_COM_0013 , KBA , BC-SRV-APS-EXT-WDE , BAS & Web IDE Integration with S/4HANA Cloud for CBOs , Problem

Product

SAP S/4HANA Cloud all versions