SAP Knowledge Base Article - Public

2752198 - System behavior during Cloud Upgrade

Symptom

  • Unable to create Custom Field.
  • Unable to create Custom Logic.
  • Unable to export any change.
  • System is locked for any changes.

Environment

  • SAP Hybris Marketing Cloud – SAP Marketing Cloud

Reproducing the Issue

  • Try to create a custom field or logic.
  • Try to Add new project in "Export Software Collection".
  • Some options are missing in "Marketing Extensibility".

Cause

As part of every release upgrade process, the systems get locked before upgrade towards preparation.

Resolution

Keywords

Upgrade, Export Software Collection, Custom field and logic, System is locked , KBA , CEC-MKT-EXT , Marketing extensibility , Problem

Product

SAP S/4HANA Cloud 1811