SAP Knowledge Base Article - Public

2751678 - Segmentation Modelling Error PROFILE_ID


Error PROFILE_ID (mandatory parameter) not set (GSEG/102) when opening the Segmentation Modeling App 


SAP Hybris Marketing Cloud – SAP Marketing Cloud

Reproducing the Issue

  1. Logon to the Marketing Cloud system
  2. Click the Segmentation Modelling  App


You will receive this error if the Marketing  Business role you are using is not set to "Active"


  1. Logon to Marketing Tenant Cloud Tenant.
  2. Go to Maintain Business Roles app
  3. Select and edit existing Marketing Expert business role
  4. Activate the business role
  5. Click save 
  6. Ensure that the business role 'Lifecycle Status' is changed to Active"

See Also


Segmentation Profile, Segmentation App, Business role , KBA , CEC-MKT-SEG , Segmentation , Problem


SAP S/4HANA Cloud all versions