SAP Knowledge Base Article - Public

2750536 - Video Component not automatically playing on Google Chrome - Recruiting Marketing

Symptom

Video added on the RMK site is not automatically playing on Google Chrome.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to any RMK landing page with Video Component that has Auto Start Enabled on CSB. 
  2. Video is NOT automatically playing when accessing the page.

Cause

Google Chrome has released a new feature regarding AutoPlay Policy for Video and Audio Media which caused the issue.

Resolution

This is an expected behavior and specifically applies to Google Chrome. Video component with Auto Start on CSB will automatically play on other browsers such as Internet Explorer, Firefox, Edge, etc. There are options available for a candidate to enable AutoPlay however, this is entirely a browser configuration.

See Also

2644810 - Add Videos on Job RMK via Career Site Builder

Keywords

CSB Video Component, Autoplay, AutoStart, Autoplay Policy , KBA , LOD-SF-RMK-CSB , Career Site Builder , How To

Product

SAP SuccessFactors Recruiting all versions