SAP Knowledge Base Article - Public

2750498 - Unable to Update LONGDESCRIPTION Section in Job Profile Template - Employee Profile


  • Customer is trying to update the LONGDESCRIPTION section of a Job Profile via import.
  • Customer is getting an error: Can not map multiple contents(type=LONGDESCRIPTION) in same section(id=*) Job Template(name=[Template Name], GUID=*

NOTE: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors People Profile

Reproducing the Issue

  • In Manage Job Profile Content Import/Export, import the Job Profile-Long Descriptions file.


  • There is a mismatch in the externalCode of the import file and the Job Profile.
  • To confirm, compare the externalCode in the import file and the Job Profile associated to the Job Profile Template.


  • As a sample, we take Job Profile 1000635, sectionId 33594, and externalCode 1001701.
  • Go to Manage Data and search for the Job Profile.


  • Scroll down and look for the sectionId.


  • Click Details.


  • Notice the externalCode is different.


  • To resolve the issue, make sure the externalCode in the import file is correct.
  • If doing mass import, you can verify the correct externalCode by going to Import and Export Data and downloading the Job Profile-Long Descriptions file.
  • You may add Inactive records to make sure all data is correct.


LONGDESCRIPTION , KBA , LOD-SF-CJ-JPB , Job Profile Builder , Problem


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