SAP Knowledge Base Article - Public

2749954 - How to Notify the Candidate When His Application or Profile Will be Purged - Recruiting Management

Symptom

How to notify a candidate via email that his application or the candidate will be purged due to inactivity?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

Among all the notifications, the current system has a specific notification which notify the candidate that his application or candidate profile will be purged from the system due to inactivity. The "Recruiting Imminent Candidate Purge Notification" can be found within "E-Mail Notification Templates" in Admin Center. Notification is sent 7 days prior to the purge job.

NOTE: Before, this functionality only got triggered with DRM 1.0 enabled. As part of 1H2020, Imminent candidate purge is now available in DRM 2.0 also.

To enabled the notification, you can follow the below steps:

  1. In Admin Center, Open E-Mail Notification Templates Settings.
  2. Enable the notification "Recruiting Imminent Candidate Purge Notification".
  3. Set all the configuration as desired and modify the Email Body as needed.
  4. Click save.

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Only a few tokens are available for this notification:

  • [[RECRUITING_CANDIDATE_FULLNAME]]
  • [[PURGE_DATE]]
  • [[RECRUITING_CANDIDATE_SITE_URL]]
  • [[SIGNATURE]]

See Also

2279713 - Recruiting Imminent Candidate Purge Notification not getting triggered - Recruiting Management

3104061 - [[PURGE_DATE]] not appearing as Supported Token in Recruiting Email Templates

Keywords

Recruiting Imminent Candidate Purge Notification, Purge Notification, Purging, Application Purge, Purge email, DRM 2.0, 1H2020 , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions