You have created a realignment run. In the last step, you get the message "Your entries have been saved" but the realignment run never appears in the realignment run owl.
SAP Cloud for Customer
Reproducing the Issue
- Login with user ABC (ABC represents the user name).
- Go to the Sales work centre.
- Go to the Realignment Runs view.
- Select All Realignment runs.
- Click New.
- In the accounts selection, select a group of accounts.
- Maintain a title for your realignment run.
- Click Create.
Result: You get the message "Your entries have been saved".
- Refresh the screen.
Result: Your realignment will not appear on the list (regardless of how long you wait).
A realignment run considers the language maintained for the logged in user. However, if you do not scope the language maintained for the logged in user, the realignment run will not run.
- Go to the Administration work centre.
- Go to the General Settings view.
- Click on Business Users.
- Search the user ABC.
- Click Edit > Attributes.
- You will see a language maintained.
Now you need to check whether this language is maintained in the scoping.
- Go to the Business Configuration work center.
- Go to the Implementation Projects view.
- Click on Edit Scope.
- Go to step 4. Questions.
- Open the path: Built-in Services and Support > Business Environment > Addresses and Languages.
- Select the language that you maintained for the user who is facing the problem with the realignment run.
- Save the changes.
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Realignment run, missing, language, not showing, Territory , KBA , LOD-CRM-TM , Territory Management , How To