Which Email ID will be used by system to send EC email notifications?
Successfactors Employee Central - Alerts and Notifications
The email ID that will be synced to the users_sysinfo table is the one that gets EC email notifications.
- Generally speaking, business type email has hard-coded sync logic, while other types of email don’t.
- Primary is not taken into account during sync.
- A user can define hris sync mapping for all types of email, including business type email.
- The customized sync logic will overwrite the hard-coded logic (if they sync to the same destination).
Regardless of Primary or NOT primary, the email will be sent to the email ID that will be synced to users_sysinfo table, which will be business type email by default with no sync mapping.
*Guide is being updated with correct information and will be available with 1905, if not 1902 version.
EC email, email notification, email , business email, primary email , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem