SAP Knowledge Base Article - Public

2748347 - Matrix Manager field in Employee Profile

Symptom

Matrix manager field behavior in Employee Profile

Environment

SuccessFactors- Employee Profile

Reproducing the Issue

Scenario 1: User tries to search, but cannot expand more than 5 records but display ellipses only

Scenario 2: Unable to input / search / populate a Matrix Manager in the field

Resolution

Scenario 1 is a standard behavior. We only return the first 5 employee in the drop down list (not all of them) for performance purpose. It will take a long time to load all the employee names there if we don't restrict it. User can always nail down the employee list by searching with some characters.

Scenario 2 is a standard behavior the matrix manager being inputted is not yet in the Matrix Manager column in the UDF.

Keywords

KBA , LOD-SF-EP-V12 , Employee profile V12 , Problem

Product

SAP SuccessFactors HXM Core all versions