SAP Knowledge Base Article - Preview

2748143 - Payment Information - Fields Clearing on Edit & Insert or Default Values Rule No Longer Working

Symptom

When Editing or Inserting a new Payment Information Record values such as Sort Code, Routing Number, Bank are being cleared

Previous to 1811 a Business Rule which used to default/set Payment Information values is no longer working correctly or at all

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Employee Central - Payment Information

Product

SAP SuccessFactors Employee Central all versions

Keywords

Payment Information, Edit, Record, Insert, Default, Rule, Business, Value, Clear, Delete, Sort Code, Routing Number, Bank, Currency, Payment Method, Pay Type, Working, No, jobCountry, field, externalCode, Payment Information Object, User, Profile, Trigger , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , Problem

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