SAP Knowledge Base Article - Preview

2745954 - Locked User Becomes Unlocked After Replicating an Employee from CRM with USER_ACCTS_INACTIVE_IND Set to True


An Employee is replicated to C4C from CRM where the USER_ACCTS_INACTIVE_IND is set to True.
Once the Employee is processed in C4C the User associated with that Employee becomes unlocked by default.



  • SAP Cloud for Customer (C4C)
  • SAP Hybris Cloud for Customer integration with SAP CRM


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Hybris Cloud for Customer integration with SAP CRM all versions


IdentityUnchangedIndicator, USER_ACCTS_INACTIVE_IND, Employee, Employee Replication, User, User Locked, User Unlocked, CRM , KBA , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

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