- Crossboarding activity not created after initiated from EC.
- When initiating crossboarding for a user from EC, we see ErrorCode - 500 in the Onboarding Audit logs.
- Experiencing errors with no candidateinfoobjects being created in KMS user ID.
- The remote server returned an error: (500) Internal Server Error.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log into BizX
- Search for employee you wish to transfer
- Transfer the candidate
- Approve the request
- Go to Onboarding
- No activity created
In the field mapping tool Gender and GenderDesc key were mapped to the same Gender key in EC.
- Navigate to Field Mapping Tool
- Remove the mapping for GenderDesc so there is only one key mapping to Gender key in EC.
On boarding, OBD, SuccessFactors , KBA , LOD-SF-OBD-XBD , Cross Boarding , Problem
SAP SuccessFactors Onboarding all versions