SAP Knowledge Base Article - Public

2745684 - Initiate Onboarding is missing in the application - Recruiting Management

Symptom

The recruiting operator will initiate onboarding to the candidate but option in the application is missing. The operator has onboarding feature permission in the target status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactor Recruiting Management - All Versions

Reproducing the Issue

1. Go to Candidate workbench

 2. Select the target pipeline status (e.g. Onboarding)

 3. Open the candidate application

 4. Look for 'Take Action' and find Initiate Onboarding

Cause

There is a condition in the Onboarding Integration Setting that is not satisfied. The condition could be based on job requisition field like country, department, division etc.

Resolution

Review the current configuration under Admin Center > Setup Onboarding Intergration. Compare the criteria in the Setting with the curent data in the job requisition if it matches in the assigned values.

setup.JPG

jobreq.png

See Also

 2430029 - Initiate Onboarding Button missing in RCM

Keywords

Initiate Onboarding missing job requisition field country department division application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions