Jam Admin cannot see the domain management tab for external users.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Jam
Reproducing the Issue
- Go to Jam Admin
- Look at Users > External Users
- Check the Domain Management Tab is missing:
This issue is related to the "External Group Creation" feature under Product Setup > Features not being set to Yes:
You need to change the External Group Creation option to Yes and it will show the Domain Management Tab as expected:
Domain Management, External, User, Jam , KBA , LOD-SF-JAM , SAP Jam , Problem