SAP Knowledge Base Article - Preview

2745480 - ITSM - "Not authorized to access component" error message in SOLMANREQU

Symptom

During incident creation in the Business Role SOLMANREQU Guided Procedure, you select a system from the configuration item search help, and you get error message "Not authorized to access component" (CRM_SERVICE_OS 003).

create_incident.png

step_2.png

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

CL_AIC_INCI_VSTEPFINAL_IMPL, Component, CRM_SERVICE_OS003 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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