SAP Knowledge Base Article - Public

2744427 - CRM - No values in the Country Picklist When Configuring a Data Capture Form - Recruiting Marketing

Symptom

When creating a Data Capture Form for the RMK website, the country picklist is empty in Career Site Builder. There is an existing country picklist and it populates normally when creating a candidate profile.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Admin Center > Manage Career Site Builder
  2. Go to Global > Data Capture Forms
  3. Edit your Data Capture Form
  4. In the Layout tab, expand the Country field
  5. Click on the picklist button. No values are displayed, the picklist is empty

Cause

The Data Capture Form country values are coming from the Country Generic Object (MDF entity). If no values have been entered for the country GO, the picklist will be empty.

Resolution

Values need to be entered for the Country Generic Object. You can add more countries or edit the existent ones via Picklist Center.

Note: Make sure to add the relevant label translations in Manage Data for each country or the picklist can return blank on the data capture form in certain locales.

Keywords

Data Capture Form, country picklist, empty, Blank, Locale , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions