SAP Knowledge Base Article - Public

2744410 - Missing My Teams tile on landing page - LMS

Symptom

  • My Team tile is missing from the landing page.
  • Unable to access information of the subordinates on My Team tile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning as Supervisor.
  2. Notice that 'My Team' tile is missing from your Home page.

KBA 2744410 symptoms.jpg

Cause

  • My Team tile is not added to the Landing Page Settings under Application Administration.
  • The user role has incomplete workflows.

Resolution

The following conditions should be met:

  • My Team tile is not added in the Landing Page Settings.

KBA 2744410 resolution 2.jpg

    1. Access Learning Administration
    2. Go to Application Administration > Landing Page Settings.
    3. Click Add Tile.
    4. Select My Team.
    5. Save.
  • Add My Team workflows to the user role.

KBA 2744410 resolution.jpg

    1. Access Learning Adminnistration.
    2. Go to Security > Role Management
    3. Search and edit the role associated to your admin id
    4. Go to Permission 
    5. Click 'add one or more from list'.
    6. Under My Team, select and add all that is applicable.
    7. Save 

Keywords

SF, Success Factors, LMS, learning, my team, employees, manager, supervisor, tile, landing page, home, BIZX, workflow, settings , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-WOR , Roles & Workflows , Problem

Product

SAP SuccessFactors Learning all versions