When trying to access SAP Download Manager configured as tech.support.sap.com, you encounter error saying "Access denied to resource / on system w72.dmzwdf.sap.corp:443. In case this was a valid request, ensure to expose the resource correctly in your cloud connector" as below:
- SAP ONE Support Launchpad
- SAP Download Manager
SAP Download Manager, proxy settings, Java Runtime Environment, JRE default keystore , KBA , XX-SER-SAPSMP-SDM , SAP Support Portal - SAP Download Manager , Problem
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