SAP Knowledge Base Article - Preview

2744064 - Error "Access denied to resource / on system w72.dmzwdf.sap.corp:443. In case this was a valid request, ensure to expose the resource correctly in your cloud connector."

Symptom

When trying to access SAP Download Manager configured as tech.support.sap.com, you encounter error saying "Access denied to resource / on system w72.dmzwdf.sap.corp:443. In case this was a valid request, ensure to expose the resource correctly in your cloud connector" as below:

Download_manager_Error_2.PNG


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Environment

  • SAP ONE Support Launchpad
  • SAP Download Manager

Keywords

SAP Download Manager, proxy settings, Java Runtime Environment, JRE default keystore , KBA , XX-SER-SAPSMP-SDM , SAP Support Portal - SAP Download Manager , Problem

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