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2743971 - DMO SUM error: The process cannot access the file because it is being used by another process.

Symptom

Symptom 1:

  • You are running a Software Update Manager (SUM) with Data Migration Option (DMO)
  • You run into an error during the phase EU_CLONE_MIG_DT_RUN:
Last error code set:
Cannot remove 'E:\SUM\SUM\abap\log\R3LDCALLRUN.814': The process cannot access the file because it is being used by another process.
  • Repeating the phase without adjusting the processes set in INITSUBST results in the same error

Symptom 2:

  • You run into an error during the phase NTACT_ALTNT:
1EETQ399 Last error code set is: 13 processes failed, check 'TP.*' for details
1EETQ399XCheck TP.ECO for details
1EETQ399XError during 'tp ntaction' call - check TP.ECO
1EETQ203 Upgrade phase "NTACT_ALTNT" aborted with errors ("20190111192456")
  • When you check the TP failed logs, you see:
tp returncode summary:
TOOLS: Highest return code of single steps was: 16
ERRORS: Highest tp internal error was: 0212
tp finished with return code: 212
meaning:
could not access file as supposed (see dev_tp or SLOG752 for more details)
ERROR: D:\usr\sap\SID\SUM\abap\tmp\PN900111_NTACT_ALTNT.PRD is already in use. Giving up after (121) tries because MAX_SEMAPHORE_WAIT is set. My name: pid 11132 on <host> (sidadm)
ERROR: EXIT(16) -> process ID is: 11132
SAPup> Process with PID 11132 terminated with status 212 at 20190111210045!
  • Repeating the phase without adjusting the processes set in INITSUBST results in the same error


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Environment

  • SAP NetWeaver
  • SAP ERP

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

error stuck thread deadlock , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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