SAP Knowledge Base Article - Public

2743350 - Page Layout Issue in Visit Planner

Symptom

Page Layout applied to Visit Planner is not working

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visit Planner.
  2. Edit Page Layout.
  3. Do some changes for eg; hide a query.
  4. Go to Assign Page Layout.
  5. Assign the page layout for a Business Role for the Activity Business Object.
  6. Log in with the user who is assigned to the Business Role for which the page layout is assigned.
  7. The user will still be able to see the query that is hidden.

Cause

Visit Planner screen comes under the Business Object Account not Activity

Resolution

Page layout assignment should be done in the Accounts Business Objects for Visit Planner

Keywords

Visit Planner, page layout, assign page layout , KBA , visit planner , pagelayout , assign pagelayout , BC-DWB-REP-EXT , Extensibility , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions