SAP Knowledge Base Article - Public

2742388 - S4HC: How to delete Business Partner, Customer or Supplier Master Data in S/4HANA Cloud

Symptom

  • Wrong master data has been created which need to be archived/deleted.
  • After deletion of role customer from business partner, the business partner still appears as customer in Mantain Business Patner tile.
  • Within the app "Maintain Business Partners", field "Central Deletion Flag" within the Supplier BP Role is greyed-out.

Environment

SAP S/4HANA CLOUD

Reproducing the Issue

  1. Use App Maintain Business partner.
  2. Search for any BP.

Resolution

Refer to link Blocking, Unblocking and Deletion of Business Partner, Customer and Supplier Master Data on how to block, unblock or delete business partner, customer and supplier master data.

After the residence period is completed and data is blocked, it either remains in the database or is stored in an archive. If the blocked data remains in the database, the data manager can delete the blocked business partner, customer and supplier master data from the database using the corresponding archiving objects.

Please refer to the test script under scope item "Data Protection and Privacy (5LE) " for more details.

The business partner master data can be deleted once the associated customer and supplier master data has been deleted from the database. To destroy data from archives, you can use the ILM Data Destruction app so that the data can no longer be retrieved.

For more information about the ILM Data Destruction app, see https://help.sap.com/SAP_S4HANA_CLOUD/ Product Assistance -> General Functions for the Key User -> Information Lifecycle Management -> ILM Data Destruction.

See Also

2702011 - Deleting Employee & Contingent Worker data in S/4HANA Cloud

Keywords

S/4HANA Cloud; cloud; bp; customer; supplier; vendor; delete; archive; BP; LO-MD-BP; S4_PC; AP-MD-BP, 5LE , KBA , LO-MD-BP , Business Partners , AP-MD-BP , Business Partner , How To

Product

SAP S/4HANA Cloud all versions