SAP Knowledge Base Article - Preview

2742375 - E-Mail Inbound - Create Service Requests settings


You use Solution Manager Incident Management Email Inbox. You want to create a service request from an E-mail.

Service Request created by the document does not contain the text from the source E-mail.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP Solution Manager 7.2.


SAP Solution Manager 7.2


ERMS, Inbox, E-mail, Incident, Service Request, Create Service Request , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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