SAP Knowledge Base Article - Public

2741035 - Activity Workflow Skipped Panels and Moved to All Documents Submitted Status [Panels] - Onboarding 1.0

Symptom

Activity Workflow Skipped Panels and Moved to All Documents Submitted Status

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Cause

  • Advanced Condition was not met

Resolution

For Live Customer(s), Implementation Partner(s), and Consultant(s)

Verify first if the candidate met the requirements to see the panels and if you would like to review with SPA Product Support, please reach out in SAP One Support Launchpad via SAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the needed information below.

  • Subject: KBA 2741035 - Activity Workflow Skipped Panels and Moved to All Documents Submitted Status
  • Component: LOD-SF-OBD-PAN

Problem Description:

  1. BizX Company ID 
    • [Insert affected instance]
  1. Affected Hire/Candidate
    • [Insert affected hire/candidate's name]
    • [Insert screenshot of the issue]
  1. Username for Support Access (Read the agreement below)
    • [Insert Username]
  • May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)
  • With your approval, accessing your system environment you agree for the actions we will take below.
    1. Review the data of affected users and compare it to those users who are working as expected.
    2. Capture screenshots/record screen clips of the issue.
    3. Analyze your system configuration
  • To know how to grant support access to SAP Cloud Product Support, please read the full article on 'How to Grant Support Access to SuccessFactors Support Staff' by clicking the reference KBA 2088892.

Keywords

Data Dictionary, Key, Panels, Panel, Step, Text Box, Dropdown, skipping panels, panel, skip, move, no name, compliance panel, Candidate, pass standard panel, mandatory field, entering a value , KBA , skipping panels , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions