SAP Knowledge Base Article - Public

2741025 - Link not working in Certificate of Completion Notification


Link not working in Certificate of Completion Notification


SuccessFactors Learning Management System (LMS) - All Supported Versions


  • The expected behaviour is that the certificate is sent as an attachment only.
  • The link was included earlier (legacy functionality when attachment was not present) and then depreciated.



  1. If you reset the template using the view default button this should set it right.

  2. The Loop and Rollup tags are meant for ensuring that the appropriate content is included but the Link is not generated anymore as it was deprecated.


Certificate of Completion, Certificate of Completion Notification, Notifications, Notification Link, Certificate, Notification, Certificate Notification, Completion Notification, Certificate, Completion Certificate , KBA , LOD-SF-LMS-NOT , Notifications , How To


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