SAP Knowledge Base Article - Preview

2740740 - 'Technical Error' occurs when opening a CCM tile

Symptom

When opening a CCM tile the following error appears:

Sorry, a technical error occurred. Please try again later.

Details:

{
"requestUri": "/sap/opu/odata/sap/CCM_OBJECT_LIST_REPORT_SRV/$metadata?sap-language=EN",
"statusCode": 500,
"statusText": "Internal Server Error",
"headers": [],
"body": "<?xml version=\"1.0\" encoding=\"utf-8\"?><error xmlns=\"http://schemas.microsoft.com/ado/2007/08/dataservices/metadata\"><code>/IWFND/CM_COS/064</code><message xml:lang=\"en\">No System Alias found for Service 'CCM_OBJECT_LIST_REPORT_SRV_0001' and user <USER ID></message><innererror><application><component_id/><service_namespace>/SAP/</service_namespace><service_id>CCM_OBJECT_LIST_REPORT_SRV</service_id><service_version>0001</service_version></application><transactionid>5C246CBD4D282ED0E10080000A180166</transactionid><timestamp>20181227152745.3252330</timestamp><Error_Resolution><SAP_Transaction>Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details</SAP_Transaction><SAP_Note>See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)</SAP_Note></Error_Resolution><errordetails/></innererror></error>"
}


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Environment

  • SAP NetWeaver Gateway
  • SAP Fiori Launchpad
  • Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

CCM, technical error, Internal Service Error, access custom code library - Objects, CCM_OBJECT_LIST_REPORT_SRV , KBA , SV-SMG-CCM , Custom Code Management , Problem

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