SAP Knowledge Base Article - Public

2740072 - Determining IP Range For Groupware Server Side Integration

Symptom

You need the IP range used by the Groupware Server Side Integration for any reason, as for example, add to allowlist the addresses in their firewall.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud For Customer

Resolution

Please follow the below steps to check the IP range for server side integration.

Getting the Scale Unit (SU):

  1. Download and extract the file determine_su.zip (Found in the Attachments section of this KBA).
  2. Launch the file su.bat.
  3. Paste/Type the tenant URL in format myXXXXXX.crm.ondemand.com.
  4. The tenant name will be displayed as in the below screenshot and the Scale Unit will be the highlighted as part of the information. On this example "fratest".

  fratest.png

Getting the IP Range:

  1. Search the below table using the Scale Unit (SU) you found.
  2. Get the respective IPs of that given Scale Unit (SU), both worker and web resources (see column 'Resource' below).

 

Location

 

 

SU

 

 

Resource

 

 

IP

 

 

Website (public DNS)

 

 

WDC

 

 

wdcprod01

 

 

web

 

191.237.24.189

191.237.30.36

191.237.26.164

191.237.28.161

40.71.16.82

104.211.54.89

40.121.23.248

40.121.17.40

40.121.20.103


 

wdcprod01.c4c.invisiblesolutions.com

 

 

WDC


 

wdcprod01


 

worker

13.82.191.224

52.191.194.36


 

WDC

 

 

wdctest01

 

 

web

 

52.170.46.174

52.170.41.18

13.72.72.252

52.170.41.233

52.186.122.173

52.168.149.154


 

wdctest01.c4c.invisiblesolutions.com

 

 

WDC

 

 

wdctest01

 

 

worker

 

13.90.209.201

52.179.80.212


 

FRA

 

 

fraprod01

 

 

web

 

51.5.149.245

51.5.144.224

51.5.144.66

51.5.145.213

51.5.146.54


 

fraprod01.c4c.invisiblesolutions.com

 

 

FRA

 

 

fraprod01

 

 

worker

 

51.5.244.17

51.5.247.149


   

 

FRA

 

 

fratest01

 

 

web

 

51.4.151.174

51.4.151.177

51.4.151.178

51.4.151.198

51.4.151.188


 

fratest01.c4c.invisiblesolutions.com

 

 

FRA

 

 

fratest01

 

 

worker

 

51.4.187.146

51.4.225.180

 
FRA fratest02 web

51.4.225.174

51.4.202.74

51.4.224.229

51.4.205.182

51.4.200.141

fraprod02.c4c.invisiblesolutions.com
FRA fratest02 worker 51.4.195.218

 

PER

 

 

perprod01

 

 

web

 

13.75.138.224

13.70.65.114

13.70.71.83

13.70.65.145

13.70.67.84

13.72.248.128


 

perprod01.c4c.invisiblesolutions.com

 

 

PER

 

 

perprod01

 

 

worker

 

52.237.237.22

13.70.65.174

 

   

 

PER

 

 

pertest01

 

 

web

 

40.126.242.59

13.72.243.209

13.73.202.69

13.75.144.110

13.70.80.193

40.126.248.184


 

pertest01.c4c.invisiblesolutions.com

 

 

PER

 

 

pertest01

 

 

worker

 

52.237.235.142

13.72.240.240

PLEASE NOTE: Should you face any issues regarding the .bat file provided, kindly open an incident with SAP Cloud Product support.

The CDNs are the same for all scale units so you may use the list of CDNs below to allowlist the corresponding CDNs as well:

Add-In CDNs:

maxcdn.bootstrapcdn.com

code.jquery.com

cdnjs.cloudflare.com

appsforoffice.microsoft.com

unpkg.com

cdnjs.cloudflare.com

Server-side Sync CDNs:

cdnjs.cloudflare.com

fonts.googleapis.com

maxcdn.bootstrapcdn.com

cdn.jsdelivr.net ajax.googleapis.com

Telemetry:

az416426.vo.msecnd.net

OAuth:

https://login.windows.net

https://outlook.office365.com

Other:

https://invisiblesolutions.com

https://appsforoffice.microsoft.com/lib/1.1/hosted/office.js

https//az416426.vo.msecnd.net/scripts/a/ai.0.js

(Your tenant URL)

Your EWS URL and json metadata URL's in case of on-prem Exchange

Keywords

Groupware; Server Side Integration; IP Range; Azure; Static IP; Firewall; Outlook; CDN; , KBA , whitelist , azure , LOD-CRM-GW-SRV , Server side groupware intergration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Attachments

determine_su.zip