SAP Knowledge Base Article - Public

2739540 - Complete same chart based on Live BW Model in the second topic won't be refreshed in SAP Digital Boardroom

Symptom

Complete same chart based on Live BW Model in the second topic won't be refreshed in SAP Digital Boardroom:

  • If the second topic has a complete same chart (same model & same chart type & same object list) as the first topic, it won't be refreshed in the first opening
  • For any other charts with a bit difference (different model, or different chart type or different object list) in the second topic, it will show the latest data from data source in the first opening

Environment

  • SAP Analytics Cloud 2018.22.3
  • SAP Digital Boardroom

Reproducing the Issue

  1. Log on SAC tenant.
  2. Create one story with two pages using the same model.
    • Page 1: one column Chart with 3 measures.
    • Page 2: one column chart with 3 same measures, one line chart with 3 same measures, another column chart with 3 same measures and one additional measure(or dimension).
  3. Create one Digital Boardroom with two topics:
    • Topic 1: Page 1 from the story created in step 2.
    • Topic 2: Page 2 from the story created in step 2.
  4. Present the Digital Boardroom and Topic 1 will be shown by default.
  5. Check the result shown in Topic 1 and then wait for some time (i.e., 1 minute) to ensure that the data in the back-end data source is changed.
  6. Go to Topic 2.
    => The column chart with 3 same measures doesn't show latest result but shows same result as Topic 1.
    => Both the line chart with 3 same measures and the other column chart with 3 same measures and one additional measure(or dimension) will show the latest result as data source.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, DiBo, DBR, topic, chart, Live, BW, model, refresh, automatically, auto, same, different , KBA , LOD-ANA-BR , SAC Boardroom , Problem

Product

SAP Analytics Cloud 1.0