SAP Knowledge Base Article - Preview

2739532 - BI Platform Support Tool 2.1.x will not launch and is stuck in dialog "BI Platform Classpath Relaunch"

Symptom

  • While attemping to launch the SAP BusinessObejcts BI platform support tool 2.x, the client will not launch
  • The client gets stuck n the "BI Platform Support Tool Relauncher" dialog where it reports that Resetting the BIPST system variables have failed

relaunch.png


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Environment

SAP BusinessObjects Business Intelligence platform support tool 2.1 Patch 4 and lower

Product

SAP BusinessObjects BI support tool 2.1

Keywords

BIPST, stuck, failed, starting, software, development, kit, failure, hang, BI, Support, Tool, supportability, landscape, analysis, report , KBA , BI-BIP-ST , Support Tool , Problem

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