SAP Knowledge Base Article - Preview

2739384 - Contact Details Are Not Added to Ticket

Symptom

When adding a Contact to a Ticket, you notice that the Contact details, such as phone number or e-mail address, are not added to the Ticket as well.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Contact ; Address ; Sales Quote ; Opportunity ; Phone Number ; E-mail , KBA , LOD-CRM-SRP-PAP , Ticket - Party Processing , How To

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