SAP Knowledge Base Article - Public

2738172 - Error: "City in address of Account, Ship-To, and Bill-To party missing"

Symptom

When you are trying to create a New Sales Document, you face the error: "City in address of Account, Ship-To, and Bill-To party missing".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sale Order view.
  3. Search for Sales order AAA and select it .(AAA stands for the Sales order ID)
  4. Click Edit, then View All.

Error Message raised:

"City in address of Account, Ship-To, and Bill-To party missing"

Cause

The City, has not been maintained in the Account Master for the account.

Resolution

Maintain the field, City in the Account master data and the issue will be resolved.

  1. Go to Account Management work center
  2. Go to Accounts view
  3. Search for the account XYZ . (XYZ being the account name) 
  4. Click on Edit and View All.
  5. Go to the Communication tab and the Addresses sub-tab.
  6. Here, maintain the city.

See Also

2633213 - Intercompany Sales Order Cannot be Released: 'City in address of Ship-To party missing'

Keywords

"Address", "Ship-To", "Bill-To", "Account", "City", "Sales Order" , KBA , AP-SLO , Sales Order Processing , Problem

Product

SAP Business ByDesign all versions