SAP Knowledge Base Article - Preview

2737684 - IGS is not available due to IGS ports address already in use

Symptom

  • EWA Report Graph is not always generated, the report shows error: "Graph cannot be generated due to IGS failure: RFC Communication Error."
  • Test destination to ""IGS_RFC_DEST" in transaction: SM59 on the backend IGS system, the connection test passed.
  • Test destination to ""IGS_RFC_DEST" in transaction: SIGS on the backend IGS system, it shows error "IGS error: ProcessRequest (RFC_EXTERNAL_FAILURE)" or othe issues.


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Environment

IGS (Internet Graphics Server) on Linux server.

Product

SAP Solution Manager 7.2

Keywords

Graph cannot be generated due to IGS failure: RFC Communication Error, RFC_EXTERNAL_FAILURE, Catched an NETerror, Catched a NETerror, NiBufConnect failed, Address already in use, SI_EPORT_INUSE, Linux , KBA , BC-FES-IGS , Internet Graphics Server , Problem

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