SAP Knowledge Base Article - Public

2737251 - About Me Function - SuccessFactors Employee Profile


  • Customer wants to configure About Me.
  • Customer wants a report on About Me.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. In the People Profile Header, click Actions > My Name.
  2. Install the necessary JAVA applet.
  3. Attempt to record.



  • Users can record/modify/delete the video of self as an introduction.


  • Create an incident requesting to enable "Enable Media Service Features (Show Me, About Me, My Name)" in Provisioning.
  • Once enabled, go to Admin Center > Configure People Profile. Click General Settings and select Allow employees to record About Me video.
  • Accept the End User License Agreement.


  • Make sure the latest JAVA version is installed.
  • Make sure the microphone is working.
  • When recording, wait for the status bar to complete before clicking Save.
  • See similar KBA 2713181.


  • Show Me, My name and About Me report is currently not supported. If this feature is important, please submit an enhancement request per KBA 2090228.


SuccessFactors; About Me; My Name; Show Me; Record Video; Record About Me; Profile Page Header; Provisioning; Enable Media Service Features; , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-EP , Employee Profile , Product Enhancement


SAP SuccessFactors HXM Suite all versions