SAP Knowledge Base Article - Preview

2736647 - A new draft version E-Mail is created when displaying a draft E-Mail

Symptom

Displaying a draft e-mail leads to the creation of a new draft e-mail in an IC business role or Non-IC business role.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-IC-CHA-EMA , E-Mail Integration , CRM-BTX , Business Transactions , Problem

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