SAP Knowledge Base Article - Preview

2736567 - Encounter "We cannot verify you as an SAP Customer, Partner, or Employee." when logging on to SF community

Symptom

When logging on to SF Community, you encounter the error message:

  • We cannot verify you as an SAP Customer, Partner, or Employee. Please contact sfcommunitysupport@sap.com for assistance.
  • We cannot verify you as an SAP Customer, Partner, or Employee. Please refer to Community Access FAQs for further information.


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Environment

  • SuccessFactors Commumity

Keywords

SF Community, S-User ID, P-User ID , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , Problem

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