SAP Knowledge Base Article - Preview

2736490 - Broken Live Edit button and Preview URL in CMSCockpit

Symptom

  • Broken Live Edit button and Preview URL in CMSCockpit caused by the following exception:

    Dec 21, 2018 4:57:59 PM org.apache.catalina.core.StandardWrapperValve invoke
    SEVERE: Servlet.service() for servlet [DispatcherServlet] in context with path [/yacceleratorstorefront] threw exception [Error while processing internal filterchain. Exception occurred at chain position: 5 of 13. Current filter: 'de.hybris.platform.yacceleratorstorefront.filters.cms.CMSSiteFilter@af6e4a1'!; nested exception is java.lang.NullPointerException] with root cause
    java.lang.NullPointerException
    at de.hybris.platform.personalizationservices.action.impl.DefaultCxActionResultService.getKey(DefaultCxActionResultService.java:59)
    at de.hybris.platform.personalizationservices.action.impl.DefaultCxActionResultService.clearActionResultsInSession(DefaultCxActionResultService.java:47)
    at de.hybris.platform.personalizationservices.service.impl.DefaultCxService.clearPersonalizationForUser(DefaultCxService.java:100)
    at de.hybris.platform.personalizationcms.preview.strategies.CxVariationPreviewStrategy.initContextFromPreview(CxVariationPreviewStrategy.java:34)

    ...

 


Read more...

Environment

 Hybris 6.1, 6.2

Product

SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2

Keywords

KBA , CEC-COM-CPS , SAP Commerce , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.