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2736424 - SAP Cloud Connector - Intermittent start and stop of the application tunnel

Symptom

SAP Cloud Connector has network connection issue. Cloud Connector application tunnel keeps on starting and stopping intermittently.

"An established connection was aborted by the software in your host machine"

Following error can be seen in ljs_trace file:

"ERROR#com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler#tunnel-client-8-1# #Unexpected problem during tunnel processing in channel [id: xxxxxxxx, L:/xxxxx - R:xxxx]; Reason: An established connection was aborted by the software in your host machine|"


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Environment

  • SAP Cloud Platform
  • SAP Cloud Connector

Keywords

Cloud Connector, Connection timed out, Tunnel connection, subaccount, broken, TCP, keepailve, IDLE, network issue, firewall, cannot be used, tunnel, processing in channel, com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler , TunnelErrorHandler , Established Connection , Host Machine , SCC , Application tunnel, start/stop , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NET , Network Infrastructure , Problem

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