There is an open approval task for a supplier invoice document but the approver is not able to take any action on the task.
SAP Business ByDesign
Reproducing the Issue
Goto Application and User Management work center
- Select view Business Trak Management
- Search for a voided supplier invoice
- There is an open approval task
Once you void a document, the corresponding approval tasks should get cleared off automatically.
But sometimes, if the approval task and the document is opened simultaneously , then a deadlock situation might occur causing open approval tasks in such cases.
If a document is in approval, please withdraw the document from approval first before you take any action on the document.
Supplier Invoice, Approval task, Void , KBA , AP-SIP-SIV , Supplier Invoice , Problem