SAP Knowledge Base Article - Preview

2735989 - Wrong e-mail confirmation is send to customer

Symptom

Your customer has placed a reservation via online shop or call center. Some time later you convert the reservation into a booking via a different company, for example your designated mailing company. Your customer received an incorrect booking confirmation e-mail.


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Environment

SAP Event Ticketing - back end

Product

SAP Event Ticketing, cloud edition all versions

Keywords

IS-SE-ET, Message Plug, E-Mail confirmation, E-Mail Bestätigung, Wandlung, Option, Reservierung, booking, empty e-mail, wrong e-mail confirmation, inkorrekte e-mail Bestätigung, , KBA , IS-SE-ET , SAP Event Ticketing , How To

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