SAP Knowledge Base Article - Public

2735141 - ABN number not populating in Australian standard compliance pdf form (Superannuation Standard Choice form)

Symptom

 ABN Number is configured under Features>Compliance - Australia (AU)>GlobalOnboarding Active>ABN number.

When candidate completes NES step and While signing the pdf forms ABN number is not populated in Superannuation Standard Choice form

Reproducing the Issue

  • Login to the instance 
  • Process candidate > complete NES step
  • Continue to sign forms > Standard PDF form > ABN number not shown

ABN_Num_notshown.png

Cause

Possible Cause is under Features>Compliance - Australia (AU)>GlobalOnboarding Active>ABN number is entered with spaces in between (like 12 2365 23 23)

Resolution

Go to Features>Compliance - Australia (AU)>GlobalOnboarding Active>edit ABN number remove the spaces between the number (the number should be 1223652323)

The same applies if the candidate enters the ABN number manually during NES step. The number should be without any spaces.

Keywords

Australian standard compliance form, Features, Compliance forms, ABN not populated, Data not populating in standard pdf forms , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors HCM Core 1811