SAP Knowledge Base Article - Public

2734464 - OAuth2 authentication issue HTTP 401 after b1811 - SuccessFactors OData API

Symptom

After the b1811 release you are observing the following error message in your OAuth2 response with HTTP 401 Unauthorized error:

Environment

SuccessFactors OData API - OAuth2

Reproducing the Issue

  1. Generate your assertion and access_token
  2. Login with your Bearer
  3. Observe the error in the response

Cause

The session ID kept in the tools (like postman web version) or middlewares will need to be renewed to reach our correct loadbalancer and API server.

Resolution

If you are using postman web version, then you need to use the desktop version.

In the desktop version you will have button to set or remove the jessionid inside cookie as below screenshot:

cookies.PNG

Similar solution should be applied for different tools and middlewares.

Keywords

, KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions