SAP Knowledge Base Article - Public

2733429 - Restore Admin Default in Recruiting Team - Recruiting Management

Symptom

The specific recruiting group/user has been added to the Recruiting Team. When member of the team checks his requisition tab, he is still unable to see the job requisition.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Admin Center > Manage Recruiting Team Settings

 2. In 'Which requisition template do you want to change?', select the target template

 3. Check Recruiting Team to enable

 4. in 'Add Groups to Team†' select the group to add.

 5. Proxy as one of the member of the group then check if you could see the job requisition details in Recruiting tab.

Cause

Associating recruiting group to the recruiting team is not retroactive. This only will be applied to newly create job requisition.

Resolution

The workaround is to click the "Restore Admin Default". This will allow the system to apply recruiting team member based on what is currently configured in the Recruiting Team Setting.

The option will not be visible if the setting "Prevent end-users from changing admin's default settings" is checked in Manage Recruiting Team settings.

restore admin.png

At this time, it is not possible to mass update the Recruiting team in existing requisitions. You can raise this as an enhancement request in our Influence site. See KBA 2090228.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

Restore Admin Default,  Recruiting Team, Recruiting Group , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions